Privacy policy

What information do we collect?

We collect the personal and health information needed to provide chiropractic care: your name, contact details, date of birth, health history, insurance details, imaging reports and clinical notes.

When you use this website we collect the details you enter in a form, and basic analytics such as the page you came from and advertising click identifiers.

How do we use it?

To provide and plan your care, provide receipts for insurance claims, send appointment reminders and respond to enquiries. We do not sell your information.

Who do we share it with?

Only with people involved in your care or payment, such as your GP, an imaging provider or your insurer, or where the law requires it.

How is it stored?

Clinical records are kept in secure practice software with restricted access, and held for the periods set out in GCC guidance and UK law.

Can I see or correct my records?

Yes. Ask the practice manager in writing and we will respond within one month. You may also contact the Information Commissioner's Office (ICO).